Why Being Helpful Isn’t Just for Nice Guys (and Gals)

In a recent paper, noted author and Wharton School professor Adam Grant outlined a Harvard study of U.S. intelligence system. Grant writes, “The team, led by Richard Hackman, wanted to determine what makes intelligence units effective. By surveying, interviewing, and observing hundreds of analysts across 64 different intelligence groups, the researchers ranked those units from best to worst.

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