As home care workers, we meet people at some of the most miserable and uncomfortable times in their lives, when they are suffering from illness or injury, recovering from debilitating surgery, or when a chronic condition has become unmanageable. Receiving care is not always easy for some patients, which means that in addition to the crucial clinical of dressing a wound, checking blood sugars or improving balance, simple human kindness is essential, and often goes a long way. As one daughter wrote to us, “My mother who has been difficult … engaged in conversation and was pleasant for once in a very long time. You can tell that Dahlia enjoys her job and she is one of the best I have ever encountered.”

  body and soul, health, healthy living